FAQ

What is your return policy?

At SkinPop we stand behind our products with a full 60-day money back guarantee. We think you will love our products, but if you are not completely satisfied for any reason, simply return the products for a full refund less processing and handling, no questions asked.

How do I use SkinPop?

SkinPop changes how you renew your skin every day. We developed a simple five-minute facial that you do once a day in two easy steps.

Step 1: Start by splashing your face with water and then squeeze about a quarter coin size of the Hydrofoliate Gel into the palm of your hand. Spread evenly across your face. Turn on the SkinPop Technobrush and apply light pressure against your skin. Use slow, circular motions and continue for 2 minutes until the brush automatically turns off. This easy, luxurious process will cleanse, gently exfoliate and energize your skin. Rinse your face afterwards and pat dry. The Hydrofoliate Gel is gentle enough to use twice daily, so you can use it for your evening skin care routine as well as your morning cleanse.

Step 2: Switch to the metal wave massage head which attaches magnetically to the Technobrush. It massages and infuses your skin with our Glow Serum, a world class, patented and ultra gentle retinol. Use slow, circular motions and continue for 2 minutes until the brush automatically turns off. Use the Glow Serum once a day at night.

These two simple steps and potent formulations delivers a luxurious five minute facial you can do every day. All while the Technobrush delivers a daily dose of red light therapy for general skin wellness.

How long does shipping take?

Orders are processed and normally shipped within one business, for delivery within 2 to 4 business days. You will receive tracking information once your order ships.

Where is the Hydrofoliate Gel Manufactured?

SkinPop was developed in California and our skincare formulations are all manufactured in the USA from globally sourced ingredients.

How do I return my products?

The SkinPop 60-Day Money-Back Guarantee, the return process is straightforward. Simply contact customer service to obtain return instructions.  You can return the products, even if empty, within 60 days of receipt for a full refund of your purchase price (minus shipping and handling).

We will always do our best to process your return and issue your refund as quickly as possible. Once the returned products have been received in our system, we will credit your account for the price of the items returned. 

SkinPop Formulation Ingredients:

The SkinPop skincare formulations are developed and manufactured in the US from globally sourced ingredients. by some of the leading formulation houses in the country.

Detailed ingredient list: Hydrofoliate Gel

Aqua/Water/Eau, Glycerin, Glycerin, Caprylic/Capric Triglyceride, Stearic Acid, Helianthus Annuus (Sunflower) Seed Oil, Cetyl Alcohol, Steareth-20, Butyrospermum Parkii (Shea) Butter, Squalane, Persea Gratissima (Avocado) Oil, Corylus Avellana (Hazelnut) Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Sesamum Indicum (Sesame) Seed Oil, Macadamia Ternifolia Seed Oil, Olea Europaea (Olive) Fruit Oil , Citrus Aurantium Dulcis (Orange) Oil, Citrus Limon, (Lemon) Fruit Oil, Bulnesia Sarmientoi Wood Oil, Parfum (Fragrance), Pentylene Glycol, Sodium Lactate, Sorbitol, Sodium Chloride , Allantoin, Lactic Acid , Tocopheryl Acetate , Stearyl Alcohol, Carbomer, Sodium Hydroxide, Serine, Urea, Disodium EDTA, Citric Acid, Methylchloroisothiazolinone, Methylisothiazolinone

Detailed ingredient list: Glow Serum

Aqua/Water/Eau, Caprylic/Capric Triglyceride, Glycerin, Polysorbate 60, C10-30 Cholesterol/Lanosterol Esters, Cetyl Ricinoleate, Cetyl Alcohol, Dimethicone, Cetearyl Alcohol, Benzyl Alcohol, Retinol, Hydrolyzed Myrtus Communis Leaf Extract, Sodium Hyaluronate, Tocopheryl Acetate, Ascorbyl Palmitate, Bisabolol, Methyl/Methacrylate Glycol Dimethacrylate Crosspolymer, PEG-10 Soy Sterol, Stearic Acid, Cyclopentasiloxane, Cyclohexasiloxane, Magnesium Aluminum Silicate, Triethanolamine, Polyacrylate-13, Polyisobutene, Polysorbate 20, Ascorbic Acid, Disodium EDTA, Propyl Gallate, BHT, Phenoxyethanol, Fragrance.